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Privacy Policy

This Privacy Policy describes what information The Social Nerds, LLC collects, how we use it, and how we protect it. If you have questions about deleting or correcting your personal data please contact us at info@thesocialnerds.com.

What Information We Collect

The Social Nerds collects personally-identifying information when you interact with our website, including your name, email address, phone number, and message content submitted through our contact forms, booking forms, or lead forms. We also collect non-personally-identifying information such as browser type, language preference, referring site, and the date and time of each visitor request. We may also collect your IP address when you submit a form or leave a comment on our website.

How We Use Your Data

We use the information we collect to respond to your inquiries, deliver our marketing services, send appointment confirmations, follow up on service requests, and send SMS and email communications you have opted into. We use your phone number specifically to send SMS messages related to your engagement with The Social Nerds, including marketing updates, appointment reminders, and follow-up communications. We do not use your data for any purpose beyond what is described in this Privacy Policy.

SMS Opt-In Details

By submitting your phone number through any form on our website, Meta lead ad forms, or our chat widget, you are opting in to receive SMS messages from The Social Nerds. SMS opt-in information and consent are never sold, rented, or shared with third parties or affiliates for their own marketing purposes. Your consent to receive SMS messages is collected explicitly at the point of form submission and is entirely voluntary. You may opt out at any time by replying STOP to any message you receive. Message frequency varies. Message and data rates may apply.

Cookie and Tracking Information

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We also use third-party tracking tools including Google Analytics and Meta Pixel to understand how visitors use our website and to improve our advertising campaigns.

Data Security Practices

The Social Nerds takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personally-identifying information. Your data is stored securely and accessed only by authorized personnel. We use industry-standard encryption and security practices to protect your information. Phone numbers and SMS communication data are stored securely in our CRM platform and are never shared with unauthorized third parties.

User Rights

You have the right to access, correct, or delete your personal data at any time. To unsubscribe from SMS messages, reply STOP to any message you receive. To unsubscribe from email communications, click the unsubscribe link in any email or contact us directly at info@thesocialnerds.com. To request deletion or correction of your personal data, contact us at the same email address and we will respond within 30 days.

No Sharing of SMS Opt-In Data

We do not sell, rent, share, or transfer your SMS opt-in data or phone number to any third party or affiliate for marketing purposes. Your phone number is used solely for communications directly from The Social Nerds. SMS consent information will not be shared with any outside organizations. This no-sharing policy applies to all SMS opt-in data collected through our website forms, Meta lead ad forms, and chat widget.

SMS Communications

We use SMS messaging as part of our client communication and lead follow-up process. Our SMS communications are sent from: +1 (773) 300-5608

Messages include appointment confirmations and reminders, follow-ups related to services or scheduled strategy calls, marketing communications about our services and offers, and important service notifications. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.

Protection of Personally-Identifying Information

The Social Nerds discloses personally-identifying information only to employees, contractors, and affiliated organizations that need to know that information in order to process it on our behalf, and that have agreed not to disclose it to others. The Social Nerds will not rent or sell personally-identifying information to anyone. We may disclose information in response to a subpoena, court order, or other governmental request.

Business Transfers

If The Social Nerds, or substantially all of its assets, were acquired or transferred, user information would be one of the assets transferred. You acknowledge that such transfers may occur and that any acquirer may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

The Social Nerds may change this Privacy Policy from time to time. We encourage visitors to frequently check this page for any changes. Your continued use of this site after any change constitutes your acceptance of such change. Last updated: April 2026.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@thesocialnerds.com
Phone: +1 (972) 750-4411
Address: Allen, TX 75013, United States

JM
James Mitchell
Toronto, Canada
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